Business Systems Technical Manager
Manage the provision of technical support to the Business Systems team, ensuring the effective delivery and development of the UKAEA Group ERP (Enterprise Resource Planning) system. This covers all Procurement, Financial and HR processes for UKAEA and UKIFS. The Business Systems Team maintains the existing ERP system, Unit4 ERP CR (Continuous Release), keeping it up to date with software updates, upgrades and best practices in compliance with our contract.
The Team supports approximately 2500 users with UKAEA key business processes.
Core responsibilities
* Provide technical advice and support to senior management, the team and key stakeholders (Finance, People, Procurement).
* Act as Contract Project Manager for UNIT4 ERP and related services.
* Lead ERP technical development, including APIs, integrations and data exchanges.
* Drive ERP enhancements, upgrades and supplier transitions.
* Deputise for the Business Systems Senior Manager and support team management and training.
* Serve as U4BW technical lead, defining solutions and approving changes.
* Advise senior leadership on ERP/IT strategy and system design.
* Support governance via CAB, resolve issues and recommend solutions.
* Manage system integrations, including Microsoft 365 SSO.
* Oversee infrastructure, cloud services and access controls.
* Ensure robust environments, data integrity, testing, compliance and risk management.
* Manage suppliers, team performance and business systems projects including budgets and workflows.
Qualifications
* Degree (or equivalent experience) in ICT, Computer Science, Mathematics or Business.
* Extensive hands‑on experience managing ERP or complex business systems in a technical/SME role.
* Strong understanding of business processes and ERP modules (Procurement, Projects, People, Finance).
* Excellent communication skills, with ability to build internal and external relationships.
* Proven contract/project management experience, including Government procurement.
* Solid understanding of large databases and cloud hosting.
* Working knowledge of SQL and programming logic.
* Proficient in ERP reporting tools (e.g. Browsers/Information Browsers) and advanced Excel skills.
Additional Information
Salary: £64,820 (inclusive of Specialist Allowance). Benefits include a 7% corporate performance bonus, a defined benefit scheme with an equivalent of 21.5% employer pension contribution, 25 days annual leave plus 3 days Christmas closure, 2.5 privilege days, 8 Bank Holidays and flexible working options. Family‑friendly leave is also available.
UKAEA’s mission is clean energy for all, and we welcome talented people from all backgrounds to help us achieve this goal. We are committed to equality, diversity and inclusion and strive to ensure fair representation across our workforce. We particularly encourage applications from groups currently underrepresented in STEM, including women and individuals from diverse ethnic backgrounds, while ensuring all appointments are made on merit.
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