We're recruiting a property administrator to join our Canada Water team on a fixed-term contract for 12 months.
About KFH
At KFH, our branch coordinators are central to our branch network; supporting sales and lettings negotiators and branch directors daily to deliver high-quality customer service. We seek individuals experienced in building strong relationships with customers and colleagues, who can collaborate effectively, share their administrative expertise, and bring innovative thinking to our team.
With over 60 branches across London, KFH is the capital's largest property services group, offering a range of services including block management, commercial, residential, and financial services. We manage over 15,000 units across 130 locations, with a portfolio valued at £10 billion. Our team includes some of London's most qualified chartered surveyors and valuers, providing comprehensive services for both corporate and private clients. Our employees are vital to our success, supporting each other and delivering exceptional service with integrity. We value collaboration, experience, and fresh ideas.
Reporting Line
You will report to our Regional Administration Manager.
Responsibilities of a Branch Coordinator
1. Communicate with customers via phone, email, and face-to-face, maintaining company standards.
2. Prepare valuation packs.
3. Use and maintain KFH’s CRM system.
4. Produce and issue all necessary paperwork for clients and solicitors.
5. Ensure compliance procedures are followed.
6. Communicate with third-party companies.
7. Coordinate with KFH’s Accounts department regarding payments.
8. Provide high levels of customer service.
9. Support sales and lettings negotiators and branch directors.
We are looking for a coordinator with a proven administrative track record, excellent communication skills, and a passion for delivering exceptional customer service to enhance our reputation and achieve optimal results.
KFH is an equal opportunity employer committed to fostering a diverse and inclusive environment for all employees.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH. People. We get it.
#J-18808-Ljbffr