Responsible for customer service, new business enquiries, mid term adjustments and renewals, in a non-advised environment, across a range of insurance products for UK based NGOs, charity, aid, mission and conservation organisations deploying staff and volunteers overseas
Key Accountabilities
* Provision of customer service including renewal broking activity and premium collection across a portfolio of customers within an FCA regulated business
* Issuing new business, mid term adjustment and renewal insurer documentation
* Creating broking submissions and negotiating with insurers to deliver customer proposals
* Operating insurer delegated authority schemes
* A specific focus on creating and maintaining a relationship with the customers, to build an understanding of their wider insurance needs, identifying opportunities for product sales and where appropriate capturing renewal dates
* Accountable for annual premium, commission income and renewal targets with an incentive plan in operation
Skills, Experience and Qualifications
· Experience of insurance broking environment essential
· Knowledge of appropriate insurance products preferred – including Commercial, Cyber, Trustee, Professional Indemnity, Event, Group Travel, International Private Medical and Personal Accident
· Able to work as part of focused team
· Knowledge of insurance policy administration systems – preferably Open GI
· Strong oral communicator with excellent negotiation skills
· Ability to work to deadlines and targets
Job Type: Full-time
Work Location: In person