Title: Marketing Coordinator
Location: Hybrid - Remote role with occasional practice visits required
Employment type: Full-Time, 40 Hours P/W
Reports to: Senior Marketing Manager
Company Overview:
Dental Beauty Partners are a growing, award-winning forward-thinking dental group consisting of four brands and 51 practices across the UK. Recently recognised as 'corporate group of the year' at the dental industry awards, we have a fantastic reputation in Dentistry.
We invest in our partners in every way imaginable, from helping to finance their first practice to sourcing all the equipment and recruiting members of the team. We will hold their hand through the whole journey of acquiring their first practice and beyond to ensure what we agree on the business plan comes into fruition.
Partners in the Dental Beauty group are supported by a Shared Service Centre (SSC) providing a best-in-class business support function.
Role Overview:
We're looking for a highly organised and proactive Marketing & Events Coordinator to join our team and support the delivery of patient-focused campaigns and events across our practices.
This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about helping patients access confidence boosting treatments whist providing the best patient experience.
Key Responsibilities
1. Event Support – Open Days
* Coordinate the logistics for our programme of open days
* Liaise with our marketing agency to ensure effective promotion of events
* Work closely with practice teams to guarantee smooth delivery on the day
* Support in any open day creative refreshes (collateral, video shoots, etc)
* Track attendance, patient bookings, and other KPIs to measure event success
* Analyse and report on event performance and recommend future improvements
* External Recall Team Workflow
* Ensure the external recall team always has a consistent pipeline of patient recalls to contact
* Monitor their effectiveness through KPIs (e.g. contact rate, booking rate)
* Listen to call recordings and provide feedback or training as needed to improve outcomes.
3. Reporting & Analysis
* Analyse data from events, recall activity, and other channels to identify trends and opportunities
4. Patient Engagement Support
* Provide additional support to the Patient Engagement Officer team as required, calling and converting our private leads as and when necessary
* Marketing support
* Be point of call for practices for all open day needs, such as updating their printed marketing collateral from brief to print
* Support management of the marketing inbox for open day enquiries
Skills & Competencies:
* Experience in dental, aesthetics, or healthcare desired but not essential
* Confident communicator with excellent follow through and attention to detail
* Passionate about helping patients access affordable, confidence boosting treatments
* Strong customer service skills and ability to work in a fast-paced environment
* Strong relationship building skills
* Comfortable giving constructive feedback and coaching.
* A real team player
* Competent with standard office software (Excel, Word, PowerPoint)
What we offer:
* Opportunities for further development and progression within a forward thinking and expanding dental group
* Remote working
* 25 days A/L + Bank Holiday + birthday day off
* Optional private medical cover
* Private pension
* Fantastic company events
If you feel this role is suitable for you, then please click apply today. Please note, due to a high volume of applications we are unable to provide application feedback.
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Benefits:
* Additional leave
* Company events
* Company pension
* Free or subsidised travel
* Private medical insurance
* Work from home
Application question(s):
* Are you able to commit to a full-time position, and work in a hybrid position?
Experience:
* Dental, Aesthetics, or Healthcare Marketing: 1 year (preferred)
Work Location: Hybrid remote in Croydon CR0