Overview
Hull City Council is seeking a highly motivated and experienced individual to join our dedicated team as a Public Safety Control Room Supervisor. This is a vital role in ensuring the safety, security, and wellbeing of our residents, visitors, and businesses. Based in our Public Safety Control Room, you will lead a team responsible for monitoring CCTV, alarm activations and response, key holding, coordinating responses to incidents, and supporting emergency services and council departments. You will play a key role in keeping Hull safe, providing reassurance to the public, and helping to tackle crime and antisocial behaviour across the city.
Responsibilities
* Supervise daily operations within the Public Safety Control Room, ensuring staff deliver an effective 24/7 service.
* Oversee the monitoring of CCTV, alarm systems, key holding and other security technologies.
* Coordinate responses to incidents and emergencies, working closely with police, emergency services, and council teams.
* Lead, support, and develop a team of control room operators, ensuring high performance and professionalism.
* Ensure compliance with legislation, including data protection and CCTV codes of practice.
* Maintain accurate records, and contribute to the continuous improvement of the service.
Qualifications and Experience
* Experience of working in a control room, emergency service, or security environment.
* Strong leadership skills with the ability to supervise and motivate a team.
* Excellent communication and decision-making skills, particularly under pressure.
* Good knowledge of relevant legislation and industry standards.
* A commitment to public safety, customer service, and partnership working.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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