Overview
TipTopJob Chessington, England, United Kingdom
Join to apply for the Field Service Engineer role at TipTopJob. Salary up to GBP 27,248 dependent on experience. Location: Chessington, KT9 1HF. Full UK driving licence essential. Full-time hours.
Responsibilities
* Delivering and collecting wheelchairs to and from service users' homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.
* Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.
* Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.
* Ensure any PPE supplied for use in carrying out duties is used as instructed.
* Once fully trained undertake out of hours responsibility when rostered.
* Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health and Safety at Work Act.
* Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.
* Ensure the vehicle safety check and the van check sheet are done each week.
* Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.
* Prioritise and organise your workload, referring to Line Manager as and when appropriate.
* Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.
* Agree to undertake all training offered that is necessary to maintain the skills required for this role.
* Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.
* Repair and service equipment to the agreed standard.
* P.D.I. chairs for delivery by M.S.E.
* Moving and handling of equipment and accessories following handling guidelines.
Qualifications
* Full UK driving licence
* Successful enhanced DBS check
* General workshop knowledge
* Basic electrical knowledge including 12v/24v DC systems
* Able to move and handle loads and equipment safely
* Experience of face-to-face customer contact
* Previous delivery driver experience
* An awareness and understanding of people with disabilities
* Flexible approach to working conditions and working environment change
* Ability to use own initiative within set boundaries of the role
* Ability to use a mobile phone to relay photographs
* Good written and verbal communication skills
* Ability to relay clear instructions to clients
* Awareness of handheld scanners
Physical Demands Of The Job
* Moving and handling of equipment and accessories following handling guidelines
* Standing at a bench to work
* Kneeling/crouching
* Working in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)
* Use of ramps and any other agreed moving equipment
Most Challenging/difficult Part Of The Role
* Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team
* Committing to being available for short noti
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
Industries
Advertising Services
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