Location: Chelmsford Salary: £25,168 per annum Contract: Up to15 monthFTC (Full-Time) We are looking for an Operational Admin Support for up to a15 monthfixed term contract to provide effective and efficient administrative support to all Homes and Places teams in the delivery of an effective planned maintenance, repairs, modernisation, compliance,groundsand voids service Liaise with colleagues to achieve excellent customer service, meet businessobjectivesand provide an effective support service to all Operations teams. Whatyou'llbe doing Provide administrative support to the Planner Supervisor, Planning and Logistics team and other Operational teams within Homes and Places asrequired, including the administration of the call-out process for DLO teams. Take ownership of managing historic and suspended repairs, liaising with Planners and Supervisors to resolve the outstanding repairs. Update andmaintainCHP records/information systems in line with data protection requirements, to ensureaccurateand easily accessible data, attending update meetings asrequired. Take ownership of incoming queries and action accordingly with guidance from the Planner Supervisor and relevant Supervisors and Managers. Collaborate with colleagues to support a range of Operations-related projects and activities to meet key performance indicators (KPIs), provide team cover, drive value for money (VfM) and achieve continuous improvement. Provide regular progress reports to the Planner Supervisor in relation to service delivery. What we are looking for Evidence of competence in administrative processes / procedures. High levelof computer literacy including a good working knowledge of Microsoft Office packages (Word,Exceland Outlook). Experience of working in a customer focused environment. Able to prioritise work and manage conflicting deadlines. Able to work flexibly, as a member of a team. Please note the office expectancy of this role is as follows: Will berequiredto be office based for the first 6 months for training, before adopting a hybrid working pattern which is then expected to be office based for 3 out of the 5 days a week. Benefits The salary for this post will be £25,168 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipatevolunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. Weoperatea hybrid working policy at CHP. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment. Role closes: 11thMarch