Job Description
Job Overview
Kara Healthcare is a distinguished care provider offering person-centred support across our Residential and Nursing care homes. We are committed to delivering outstanding, compassionate care-ensuring regulatory excellence and safeguarding resident well‑being. As our Quality & Compliance Manager, you will uphold exceptional quality and ensure full compliance with CQC, Local Authorities and other relevant standards. You will support Home Managers, lead audits and inspections, and drive continuous improvement across our homes in the North East Region.
Duties
1. Lead quality assurance within the homes, regulatory audits, and spot checks across the homes
2. Develop, maintain, and improve policies, procedures, and risk management systems in line with CQC (England)
3. Conduct internal audits, investigate incidents and non‑compliance events, driving best practices
4. Support homes to remain compliant with up to date guidance
5. Remote monitoring of digital systems and driving quality across the group
6. Mentor and support Home Managers to foster a culture of continuous quality improvement
7. Prepare management information and monthly quality performance reports
8. Liaise with regulatory bodies and support responses to inspections and improvement plans
9. Coordinate staff training a...