The Deputy Manager will play a key role in supporting the Approved Premises (AP) Managers in the day‑to‑day running of the service, ensuring high standards of care, safety and rehabilitation opportunities for residents. This includes overseeing staff support, organising shift coverage, coordinating training and maintaining strong relationships with external partners. The role requires a proactive approach to resident engagement, activity planning and staff development while working a variety of shifts, including weekends and late shifts.
Key Responsibilities
Staff Support & Rota Management
* Assist the AP Manager in organising and ensuring appropriate rota coverage, including managing last‑minute changes.
* Provide day‑to‑day support to support staff, ensuring clear communication and guidance.
* Disseminate relevant information to staff to ensure smooth service operation.
* Support AP manager to develop good practice across the teams.
* Demonstrate a thorough understanding of risk of harm in the context of Approved Premises, contributing to effective public protection through informed decision‑making, staff guidance and adherence to safeguarding protocols.
Training & Development
* Ensure new team members receive appropriate induction and training.
* Deliver training sessions, including First Aid and other relevant development opportunities.
* Support continuous professional development for staff, ensuring a skilled and competent workforce.
* Co‑ordinate the submission of Enabling Environments ongoing award process.
* Support the AP manager in preparing for HMIP Inspections.
Meetings & Partnership Working
* Attend and contribute to Equality, Inclusion and Diversity (EID) meetings and other relevant meetings as required by the AP Manager within the MOJ.
* Liaise with partner organisations, building and maintaining strong links with the local community to enhance support services.
Resident Engagement & Activities
* Liaise with the AP Manager and Activities coordinators to ensure a full calendar of activities is available for residents, promoting engagement and rehabilitation.
* Manage the activity calendar, coordinating and overseeing planned events and programmes.
Shift & Working Hours
* The role is primarily Mon‑Fri office hours. However, there will be an expectation to provide some flexibility and work occasional evenings and weekends when business need requires.
* Provide hands‑on support within the AP, ensuring a visible leadership presence.
Experience & Qualifications
* Experience working within a criminal justice, supported housing or rehabilitation setting.
* Previous experience in a leadership or senior role within a similar setting.
* Strong organisational and time‑management skills.
* Ability to build effective partnerships with external organisations and community groups.
* Excellent communication skills, with the ability to engage staff and residents effectively.
* This role is mainly Monday to Friday, but we do ask for a bit of flexibility; occasionally, there may be a couple of later evenings and some part‑day weekend work, depending on business needs.
Desirable Criteria
* Relevant qualifications in criminal justice or social care or a related field.
* Knowledge of safeguarding policies and procedures.
* Experience delivering training.
* Understanding of Equality, Inclusion and Diversity (EID) in the workplace.
* Relevant qualifications in social care, criminal justice, or a related field.
Location & Salary
Cardigan House and Ripon House Approved Premises, Leeds.
£39,500 per annum.
Why Join Us?
Are you passionate about working with men and women involved in the Criminal Justice System? Do you want to work in a residential setting that provides an opportunity to really get to know and make a difference to those released from prison and subject to supervision in the community? Progress To Change runs two Approved Premises (formerly known as Probation and Bail Hostels) in Leeds. Ripon House provides a service for women offenders and Cardigan House works with male offenders. Both Approved Premises (AP) operate alongside the National Probation Service (NPS) Approved Premises. Nationally there are fourteen APs that are independently managed. All APs operate to a national agreement / rules.
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