This isnt a “keep the lights on” role. Youll be stepping into a marketing function thats central to how our clients business performs - managing the engine that drives demand, launches, and revenue. Everything is already in motion: campaigns, agencies, systems, reporting. Your job is to own it, run it confidently, and keep it performing at a high level - while spotting opportunities to improve how we operate along the way. Youll work closely with the leadership team, agencies, and internal teams to make sure marketing is well-run, well-measured, and commercially effective. What Youll Own Marketing Operations & Performance Youll take ownership of the day-to-day running of marketing - ensuring campaigns are delivered, tracked properly, and performing against expectations. This includes managing agency relationships, maintaining clear reporting, and making sure nothing slips. Launch Delivery (Core to the Role) Our launches are the heartbeat of the business. Youll coordinate teams, timelines, and communications to ensure each one runs smoothly - and that we learn from every launch through clear, structured debriefs. Reporting & Insight Youll turn data into something useful. That means producing clear, reliable reporting - but more importantly, highlighting whats working, what isnt, and where we can improve. Budget & Commercial Control Youll own the marketing budget, ensuring spend is tracked, controlled, and aligned with performance. Customer & Brand Experience Youll keep a close eye on how we show up - from reviews to communications - making sure the experience matches the standard we expect. Team Support & Continuity Youll provide stability and direction for the marketing team during this period, keeping everyone aligned and moving forward. What Success Looks Like • Marketing runs smoothly and predictably • Launches are well-executed and well-coordinated • Reporting is clear, accurate, and actually useful • Agencies are well-managed and delivering • Budgets are under control • The team feels supported and aligned About You Youre someone who: • Has run marketing operations before - and knows what “good” looks like • Is comfortable owning performance, not just activity • Can manage agencies and hold them to account • Understands data and can turn it into decisions • Is organised, but not rigid - you can adapt when things change • Brings a calm, steady presence to a busy environment As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.