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Account coordinator, direct mail

Washington (Tyne and Wear)
twentysix
Account coordinator
€30,000 a year
Posted: 1 June
Offer description

Successful candidates will be responsible for:

* Providing high-quality project management across multiple initiatives at once;
* Managing internal and client-facing schedules including building, real-time updates when changes are needed and ensuring deadlines are met. Responsible for knowing the status of all campaign projects and trafficking components according to deadlines and reporting during meetings;
* Coordinating and assisting with quality control for the creative review process for copy and art both internally and with the client, including edits and versioning copy as needed;
* Serving as point person for assigned production-related items: putting together spec sheets for print costs/bids and responsible for quality control of vendor proofs, setups, and insertion samples;
* Assisting with coordination, management, and follow-up of client calls;
* Scheduling client meetings and assisting in the preparation of meeting materials;
* Providing timely and accurate responses to client requests (including but not limited to: meeting recaps and procedural requests);
* Communicating tactical details about projects to internal teams, vendors and clients;
* Supporting in achieving clients’ fundraising and engagement goals;
* Providing top-quality customer service to clients, contributing to day-to-day client satisfaction;
* Assisting in the creative process by scheduling writers, liaising with designers, tracking edits across stakeholders, contributing to brainstorming, conducting research, and scheduling kickoff meetings with clients;
* Ensuring statistical reporting is accurate and timely through campaign data entry and quality control.


Must-have qualifications:

* One to three years of general work experience in a related field, including past internships and part-time work;
* Passion for good causes, whether nonprofit, candidate, or other;
* Excellent process management and linear thinking skills: planning, prioritizing, multi-tasking;
* Excels in attention to detail and quality control accuracy, including proofreading;
* Strong quantitative and logical reasoning skills, with working knowledge of basic statistics and Excel/Sheets formulas;
* Ability to juggle and multitask on multiple projects with myriad stakeholders in a deadline-driven environment;
* Strong written and oral communication skills;
* Ability to collaborate with colleagues internally and externally;
* Willingness to take initiative and use good judgment to resolve issues;
* High proficiency in Microsoft (Excel, Word, PowerPoint) and Google, (Sheets, Docs, Slides).


Nice-to-have qualifications:

* Experience with a nonprofit, political organization, political campaign, or interactive marketing company is strongly preferred;
* Client management experience is a plus;
* Background in direct mail communications, fundraising, and/or marketing, including a basic understanding of direct mail production processes.
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