Job Description
Guest Services Manager - Nights, Michelin Starred Country House Hotel, Berkshire up to £27k
We are looking for an experienced Guest Services Manager to join this Michelin starred Country House Hotel
* Guest Services Manager - Nights Michelin Starred Country House Hotel.
* Berkshire location
* Night shifts only
* World famous establishment
* Salary package up to £27k
About the Hotel
This beautiful hotel sits in 240 acres of picturesque parkland, an equestrian centre, polo fields, kids club and plenty of outdoor pursuits, this hotel has more than enough to keep even the most active guest entertained. The restaurant was proudly awarded the Michelin star of excellence and showcases a modern outlook on classic British dishes with stunning views across the terrace.
For a more relaxed and rustic dinning experience where muddy boots are most welcome then there is also a 2AA Rosette restaurant which offers a delicious brasserie style menu of comfort food in an informal setting.
Working as a Guest Services Manager - Nights
As a Guest Services Manager you will be working night shifts leading the Front of House operation to provide an exceptional guest experience, from arrival to departure.
You will be responsible for the smooth running of the Front of House, offer support and guidance to the team, ensure a lobby presence at all times especially at peak times, greeting and meeting guests, ensuring all VIP guests are met. Handle and oversee complaints, responsible for the training and performance of the team, create daily reports and being responsible for the end of day run.
The successful person will be passionate about putting guests first, lead from the front, have previous supervisory or duty manger experience, knowledge of Opera would be advantageous and must have good written and spoken English along with outstanding personal presentation and grooming.
About Caterpeople
At CaterPeople we are here to support your hospitality career development.
We work with work with many of the best luxury hotels, fine dining restaurants, venues and gastronomic destinations in the UK and beyond.
Each year we help 100's of hospitality professional like you progress in their hospitality careers.
So send us your CV and let us help you take the next step in hour hospitality career.
Contact: Clare Stone
Ref: CS021904