Job Description
Taskmaster Resources Ltd in Huddersfield have been working with the University of Huddersfield since August 2014 and are currently recruiting a competent and experienced administrator/telesales person for a 5-6 week contract for 37 hrs per week.Temporary Placement SupportTo assist in securing placement opportunities for university trainee teachers. This role involves contacting schools and colleges by phone and email, maintaining accurate records, and ensuring a professional and supportive experience for all stakeholders.Key ResponsibilitiesContact schools, colleges, and other placement settings to help secure placement opportunities for trainee teachers.Send email communications to placement providers, including placement requests, follow-ups, and clarification queries.Maintain accurate and up-to-date records of all communications, responses, and contact details.Deliver a professional, customer-focused service when engaging with placement providers, colleagues, and students.Monitor responses and feedback from placement settings and ensure information is clearly recorded and shared.Escalate any issues raised to the appropriate team member to support timely and positive resolutions.Key Skills and Experience RequiredEssential:Excellent verbal and written communication skills (particularly telephone and email communication)Proven ability to interpret customer engagement briefs quickly, accurately and act on themStrong organisational skills with attention to detailAbility to manage and update records accuratelyProfessional and confident approach when engaging with external organisationsCustomer service skills with a focus on building positive relationshipsAbility to work independently and as part of a teamDesirable:Experience working in an administrative or customer service roleExperience using databases especially ExcelPersonal AttributesFriendly, approachable, and professional mannerResilient and confident when making outbound callsReliable, adaptable, and able to manage workload effectivelyTo register online with Taskmaster Resources Ltd for this role, applicants must have a valid UK Passport, an EU Passport and Home Office Share Code or Biometric Residence Permit & Home Office Share Code as well as proof of their NI number and a bank account in their own name.TPBN1_UKTJ