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Customer Service Advisor
Type: Temporary
Location: Oswestry
Salary: £13.28 per hour
Hours: 9am - 5pm, Monday - Friday
The Role:
We are seeking a detail-oriented individual to join a vibrant team as a Customer Service Advisor. Located within the Oswestry area, your primary responsibilities will include sorting through return mail systems, collating and updating customer/patient records, sending appropriate documentation to correct addresses, and supporting incoming calls. Additionally, you will handle various administrative tasks to ensure the smooth operation of our customer service department. This role offers an excellent opportunity for a proactive individual to gain valuable experience within a leading service provider.
Customer Service Advisor Responsibilities:
1. Sort through return mail and update customer/patient records accurately and promptly.
2. Verify customer information from multiple sources.
3. Maintain GDPR compliance throughout all processes.
4. Respond promptly and professionally to inquiries via email, phone, and other channels.
5. Assist customers with inquiries and provide comprehensive information about products and services.
6. Perform general administrative duties.
The Ideal Candidate:
The successful Customer Service Advisor will possess:
* IT literacy
* Understanding of GDPR
* Strong attention to detail and accuracy
* Good work ethic; experience is not essential
* Excellent written and verbal communication skills
* Organized and proactive
* Ability to work independently and as part of a team
Key Skills and Alternative Job Titles:
Customer Service, Administrator, Coordinator, Record Management, Customer Data Coordinator
How to Apply:
Travail Employment Group operates as an Employment Business. Clicking to apply will immediately submit your application to us. If successful, a consultant will contact you within 7 days. If you do not hear within this period, your application was unsuccessful. All candidates must provide proof of identity and any relevant experience, training, or qualifications required by our client.
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