Part‑Time Receptionist / Call Handler / Administrator Hours: Monday to Friday, 12:00pm – 6:30pm Additional: Overtime available to cover holidays and sickness
We are seeking a motivated and reliable individual to join our busy GP practice team. This is a varied and fast‑paced role where you will play a key part in ensuring the smooth and efficient running of the practice.
As a central point of contact, you will liaise with patients, GPs, nursing staff, and the wider primary care team, delivering a high standard of customer service at all times.
Main Duties
* Handling incoming calls promptly, professionally, and courteously
* Making outgoing calls on behalf of the practice
* Welcoming patients and visitors at reception and directing them appropriately
* Supporting the team with general administrative duties as required
* Maintaining strict patient confidentiality at all times
* Adhering to all practice policies and procedures
About You
* Able to work efficiently in a busy, fast‑paced environment
* Confident communicator with strong customer service skills
* Comfortable working both independently and as part of a team
* Flexible and willing to provide additional cover when needed
Full training will be provided, including a comprehensive induction and use of our in‑house systems.
This is a dynamic role where no two days are the same – ideal for someone who enjoys variety and thrives under pressure.
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