At youSMART, we believe in the power of human connection. We're not just about transactions; we're about building relationships and making a difference in people's lives. As a leading provider in the energy sector, we're on a mission to redefine the customer experience. Join us in creating moments that matter and be part of a team where your voice is heard, your ideas are valued, and your growth is nurtured.
As a Customer Service Associate, you'll be at the heart of our mission, engaging with customers face to face to provide exceptional service. You'll be more than just a voice; you'll be a trusted advisor, a problem solver, and a friendly face that our customers can rely on. If you're passionate about making a difference and ready to bring your unique talents to the table, we want to meet you!
Responsibilities:
* Greet customers with a warm smile and genuine enthusiasm.
* Listen actively to understand customers' needs and concerns, and provide personalized assistance and solutions.
* Guide customers through our products and services, sharing your expertise and recommendations to enhance their experience.
* Collaborate closely with team members to address complex issues and deliver seamless service.
* Be a proactive advocate for our customers, identifying opportunities for improvement and contributing ideas for enhancing our offerings.
Qualifications:
1. A recent gr...