What you'll be doing
* Refine and implement integrated care models that support transitional, pre-, and post-hospital workflows to improve patient outcomes
* Drive and support community-based projects that enhance care integration between hospital and community partners
* Manage and analyse data to support evaluation, decision-making, and continuous improvement of programmes and services
* Lead and participate in quality improvement and innovation initiatives to enhance the effectiveness and efficiency of community care services
* Provide operational, administrative, and tactical support for community and home-based care teams
* Coordinate and manage activities such as service counselling, scheduling, charging, billing, and other frontline operations to ensure smooth service delivery and positive patient experience
* Engage and collaborate with healthcare and community partners, including primary care providers and nursing homes, to strengthen relationships and improve care delivery
* Support community outreach and engagement through organising events, marketing programmes, and liaising directly with residents and stakeholders
* Perform secretariat duties, manage department records, oversee budget and procurement matters, and ensure compliance with PDPA and relevant policies
* Contribute to project teams and provide operational coverage or perform additional tasks as assigned by the supervisor
What we're looking for
* Bachelor Degree in Healthcare Administration/ Business Administration or related studies
* 2 - 4 years of experience within healthcare operations/ community services
* Strong project management skills with the ability to manage multiple initiatives concurrently
* Passionate, resourceful, and outcome-driven in solving problems and delivering results
* Able to navigate complex systems and build effective collaborations
* Detail-oriented with strong planning and implementation capabilities
* Critical and creative thinker with the ability to connect ideas and innovate
* Team player with initiative, resilience, and the ability to work independently under pressure
Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.
We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.
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EA License No: 10C4754
EA Personnel: Stephanie Toh
EA Personnel Reg No: R1217674
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