Fixed Income Support Analyst
Contract Type: Contract (Duration to be confirmed)
Working Hours: On-site coverage between 07:00–18:00 (rotational shifts); out-of-hours and weekend support expected as needed
Our client, a global financial institution, is seeking a highly skilled and driven Application Production Support Specialist to join their APS F2B Flow team. This global function supports the FX, EQD, Rates, and Credit businesses within Global Markets, with a particular focus on the Fixed Income Rates and Credit trading platforms.
This role combines strong technical expertise with business-facing responsibilities, supporting a complex, high-volume trading environment. The successful candidate will be expected to provide both proactive and reactive support, contribute to platform stability, and drive continuous improvement across systems and processes.
Provide expert-level support for Rates and Credit trading platforms, ensuring stability, performance, and availability.
Manage production environments, including incident resolution, release deployment, capacity planning, and platform maintenance.
Support business, regulatory, and security-driven IT projects across global entities.
Troubleshoot and resolve issues across a complex stack involving pricing, messaging, position management, and regulatory exports.
Participate in early shift rotations and provide 2nd line out-of-hours support as required.
Windows & UNIX
Networking & Firewalls – solid understanding
Databases: SQL / Oracle
High-calibre graduate with a strong academic background.
Extensive experience supporting electronic trading systems in a fast-paced environment.
Flexible with working hours and able to adapt to changing priorities.