Deputy Manager
Location: Smethwick, Birmingham
Salary: £14.79 per hour
Contract Hours: 42
We are unable to consider skilled or student visa applicants for this opening.
Purpose of the post
* Delivery of a quality service designed to meet the individual needs of all service users.
* Ensuring that staff are equipped with the necessary skills through training, experience and supervision.
* Participating in the delivery of the service which takes into account all of the day‑to‑day operational requirements and also quality measurements and monitoring.
* Deputising for the manager and being the responsible manager in their absence, carrying out all the duties that this position entails.
Main Duties & Responsibilities
* Coordinate the assessments of the individual service users, and from this draw up their service plans in conjunction with other significant people.
* Review, reassess and change service plans to ensure they are up-to-date and in line with the individual needs.
* Allocate the implementation and recording of the service plans to staff members who have the skills or will be given the training to enable them to fulfil the job in a responsible and professional manner.
* Offer individual support when necessary, and assess specialist support for the person, if required.
* Enable the service user to express their views and take these views into account when setting service plan objectives and service provision.
* Ensure the development of training opportunities for service users to develop new skills.
* Ensure the communication of information to all service users on their individual service contracts, the quality measurements, and clear guidelines on how they might access the complaints procedure.
* Ensure a good standard of professional care for all service users at all times.
* Contribute to the maintenance of positive contact between the centre and the families/carers of every user and encourage their active participation in plans.
* Staffing and staff leadership
What you’ll need
* Caring and fun nature
* Enjoy going out and about.
* Happy and friendly personality
* Excellent problem-solving skills
* Experience of working with adults with autism
* Experience of working with adults with learning disabilities
* Excellent communication skills
* Excellent writing skills
* Ability to keep calm under pressure
* Passionate about making a positive difference in someone else’s life
Qualifications
* Health & Social Level 3 Adults is essential
Company Values
* Friendly
* Positive
* Empowering
* Person-Centred
* Innovative
Rewards & Benefits
* Blue Light Discount Card
* Industry Standard Benefits
* Ongoing learning & development programs
* Career Development / Progression
* Free DBS Check
* Free Employee Assistance Programme
* CareTech Foundation: the opportunity to apply for family and friend grant
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