Job Description: We are looking for a passionate Head Waiter/Waitress to join the dynamic team at Jul's Restaurants in LONDON. This full-time role involves overseeing your section in the restaurant, providing exceptional customer service, and coordinating with the service team to ensure a memorable dining experience. You will be responsible for preparing tables, taking orders, advising on the menu, and ensuring that customer expectations are met. This position is based on-site in LONDON.
Qualifications
Customer Service Skills: Excellent ability to interact with customers, offer a warm welcome, and respond to their needs professionally.
Service Management Skills: Experience managing a section, coordinating with the kitchen team, and attention to detail for seamless service.
Communication Skills: Ability to collaborate effectively with colleagues and maintain a positive work environment.
Product knowledge: Familiarity with gourmet menus, food and wine pairings, and a passion for fine dining.
Additional qualifications preferred: Fluency in multiple languages, knowledge of restaurant management systems, and excellent personal presentation.