Finance Assistant - Service Charges
Bedford, Bedfordshire
£27,780 per annum
Reporting to: Service Charge Manager
Start Your Finance Career with Us!
Are you looking to launch your career in finance? Do you have a keen eye for detail, a passion for numbers, and a drive to deliver excellent customer service? Join our team as a Service Charge Assistant and become part of an organisation that puts customers first and values your growth.
What You’ll Do:
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Support the rent and service charge setting and reconciliation process for both rental and home ownership properties.
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Assist with the management of the Deposit Protection Scheme (DPS), ensuring customer deposits are secured and reconciled accurately.
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Use data analytics to identify inconsistencies and support income maximisation.
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Respond to customer and colleague queries within set timescales, helping to deliver excellent service and value for money.
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Collaborate with teams across the business to support the annual review and audit of service charges, ensuring compliance and accuracy.
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Help analyse data to uncover exceptions and support cost recovery for tenants and leaseholders.
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Contribute to the design of new development schemes and the effective communication of service charges to customers.
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Support the annual reconciliation and audit of variable service charges, including compliance with the Landlord and Tenant Act 1985.
What We’re Looking For:
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Team players with strong numeracy and analytical skills.
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Good communication and IT skills, especially in Excel and finance systems.
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A flexible, positive attitude and a focus on delivering great customer service.
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Attention to detail and the ability to work collaboratively in a changing environment.
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Experience in finance, housing, or property (desirable but not essential for early-career applicants).
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Willingness to learn and grow within the role.
Desirable (but not essential):
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Understanding of leases or experience with service charges.
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Experience of budget setting or technical accounting.
Even if you don’t meet all the requirements, we would still love to hear from you if you have the foundational knowledge and a desire to learn and grow!
Please note that that bpha reserves the right to close applications early upon identification of a suitable candidate so early applications are encouraged