Overview
Senior Associate, Treasury Services Client Service
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We're seeking a future team member for the role of Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in either Manchester or London.
In this role, you'll make an impact in the following ways:
1. Servicing clients across different market segments and/or regions with multiple countries and languages
2. Serve as the main contact for day-to-day client inquiries and will manage different types of investigations including resolutions on specific products such as payment, trade or any other BNY Mellon product/service issues.
3. Provide functional support to internal clients including data collection and preparing reports for AML/KYCpliance information on clients
4. You will also provide day to day servicing support to BNY Mellon Treasury Services Relationship Management and maintain positive client experience to our existing and potential new clients
To be successful in this role, we're seeking the following:
5. Direct Client Facing Experience within Financial Services
6. Experience of correspondent banking or understanding of the payments product and life cycle .
7. Experience of discussing client digital solutions to clients
8. Experience of working in a global team
9. Fluent in Russian
At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:
10. Fortune World's Most Admiredpanies & Top 20 for Diversity and Inclusion
11. Bloomberg's Gender Equality Index (GEI)
12. Best Places to Work for Disability Inclusion, Disability: IN - 100% score
13. 100 Best Workplaces for Innovators, Fastpany
14. Human Rights Campaign Foundation, 100% score Corporate Equality Index
15. CDP's Climate Change 'A List'
Our Benefits:
BNY Mellon offers highlypetitivepensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients andmunities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admiredpanies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with amitment to doing what is right that continues to set us apart. Make your mark: bnymellon/careers.
Job ID 53788