CCTV and Intelligence Officer - Grade 6 (£35,520 - £36,585) Full time - 36 hours Permanent Role You will work as part of a 24/7 shift rota in the CCTV Control Room. This includes: the monitoring of screens for the prevention and detection of crime; supporting the police through the use of a police radio; supporting Council staff and businesses through radio systems and answering and responding to out of hours emergency calls on behalf of the Council. You will provide a pro-active on street surveillance service using the control room technology to do all that is reasonable to prevent crime and disorder and anti-social behaviour occurring in the Borough. C ommunicating tasking requests to front line officers and, in particular, AEOs, in response to external and internal calls ensuring that all calls and subsequent tasking is recorded on CRM. You will be required to assist in the review of CCTV digital material and to issue copy disc’s and statements for use in Court and to act as Disclosure Officer. You will possess good communication and customer service skills to handle difficult telephone calls and be able to manage and deal with sensitive, complex and difficult callers. SHIFT ROTA TO BE APPLIED - The team work on a rota, that covers 365 days a year, which individuals are expected to work on a rolling shift pattern, earlies, lates and night shift including weekends and bank holidays. To view the CCTV and Intelligence Officer role profile click here Closing date: Sunday 7 September @ 11.59pm PREVIOUS APPLICANTS NEED NOT APPLY Equal opportunities Croydon Council is an inclusive employer and welcomes applications from all sections of the community. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a Standard DBS check. Additional Information