Salary: £60,000 - 70,000 per year Requirements: Proven experience in a recurring revenue, subscription, SaaS or managed services environment Strong commercial judgement and confidence working with contractual and financial data Experience leading or significantly influencing renewal or billing operations Comfortable operating across CRM, finance and reporting platforms Highly analytical with strong Excel and reporting capability Able to influence senior stakeholders without direct authority Background in technology, IT services or software-led organisations (desirable) Experience within a scaling or private equity-backed business (desirable) Exposure to ARR, revenue forecasting or subscription economics (desirable) Track record of improving operational maturity within renewals or contracts (desirable) Responsibilities: End-to-end leadership of the renewal lifecycle across contracted and subscription services Driving consistency, accuracy and control within renewal processes Ensuring price changes, licence amendments and contract variations are correctly applied Minimising churn, revenue leakage and billing errors Managing and developing a renewals and contracts team Building strong working relationships with finance, sales, operations and suppliers Acting as a senior escalation point for complex commercial or contractual issues Providing clear insight and recommendations to leadership teams Using commercial and customer data to identify at-risk revenue early Supporting retention initiatives through structured contract and renewal management Enabling upsell and cross-sell conversations through timely and well-governed renewals Overseeing cancellation and complaint-related contract activity Improving data quality and renewal visibility across internal systems Reducing reliance on manual processes through automation and standardisation Improving forecasting accuracy and renewal pipeline confidence Creating meaningful reporting across renewals, margins and customer trends Technologies: CRM Excel More: We are Pure Resourcing, a privately owned, growth-oriented technology services organisation, seeking a Head of Renewals to join our team. This hybrid role, based in the UK, allows for flexibility while working in a collaborative environment. You will have the opportunity to take ownership of a critical commercial function, driving structure and accountability within the renewals process. We offer an environment that values continuous improvement and supports your professional growth. last updated 17 week of 2026