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Job Description
Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.
26:30 hours per week
Based at Vision Products
Vision Products is a Supported Employment Business within the Council, based in Pontyclun. Our business ventures include the Community Equipment Service, PVCu windows manufacturing, Assistive Technology, Servicing of Equipment, and our retail outlet, Vision Mobility.
We seek a Part-time Technical Services Advisor to schedule servicing logistics for the Community Equipment Service, handle customer queries, and assist with lifeline and telecare billing.
Daily tasks involve contacting customers to schedule appointments, providing administrative support, updating systems, billing, checking driver task sheets, and resolving customer issues.
Applicants should have excellent communication skills, experience with IT packages, and experience in customer-focused environments.
Vision Products is an equal opportunities employer, welcoming applicants with disabilities, and committed to inclusivity and support throughout employment. We offer ongoing support, performance reviews, and accommodations as needed. We are a Disability Confident Leader.
Interested candidates should contact Jo Rogers, Group Operations Manager, at (01443) 229988.
All staff are responsible for safeguarding children and vulnerable adults. The role requires an enhanced disclosure and barring service check.
The Council values diversity and is committed to non-discrimination. We support various staff networks, including Allies, Disability and Carers, and Perthyn LGBTQ+ Networks.
Applications in Welsh will not be treated less favorably. Welsh speakers of Level 3+ are guaranteed an interview under the language scheme.
If you do not hear within four weeks, your application was unsuccessful. We thank you for your interest.
We support Armed Forces applicants, offering interviews to those meeting the essential criteria.
Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Business Development and Sales
* Industries: Government Administration
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