Contract Infrastructure Engineer
Role: Infrastructure Engineer
Contract Length: 3 Months
Location: Basingstoke
On Site Requirements: Hybrid
Full time working Monday to Friday
Overview
We're looking for an Infrastructure Engineer to join my client based in Basingstoke. This is a varied, hands-on role combining BAU support, infrastructure management, and modern workplace project delivery. The role requires a trusted engineer who can work across on-premise infrastructure, cloud services, and customer-facing technical delivery.
Key Responsibilities
- Act as the 2nd/3rd line escalation point for complex technical issues.
- Support and maintain on-premise infrastructure, including servers, networks, and data centre environments.
- Work closely with 1st line support to resolve tickets, provide guidance, and ensure smooth handovers.
- Troubleshoot and resolve customer issues across a wide range of systems and applications.
- Manage older or inherited cases, ensuring timely resolution and excellent communication.
- Liaise directly with customers, providing clear communication and technical reassurance.
Skills & Experience
- Strong background in 2nd/3rd line support within an infrastructure-focused role.
- Experience with Windows Server, Active Directory, Azure AD, M365, and Intune.
- Understanding of data centre environments, networking fundamentals, and security best practice.
- Ability to manage both BAU workload and projectbased tasks.
- Confident working directly with customers and handling sensitive access.
- Strong troubleshooting, documentation, and communication skills.
- Due to the amount of liaising with clients and customers MSP experience would be advantageous
If this is of interest please reach out ASAP
Contract Infrastructure Engineer
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