We are looking for a technical projects co‑ordinator to join our team to assist with the delivery of telecoms projects to our ever‑expanding customer base. You will be responsible for planning and managing all types of telecoms‑related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries.
Responsibilities
* Planning projects that have been received from the sales team.
* Facilitating and holding initial kick‑off meetings with sales, engineering and the customer.
* Ordering services and hardware from suppliers.
* Placing provisioning orders for things such as broadband, hosted telephony and mobiles.
* Placing and managing number ports.
* Scheduling engineers to attend site for installation and training.
* Consistently updating customers on the progress of their orders.
* Booking in stock and managing stock, including running stock takes.
* Providing documentation and a clear handover to both the client and the support teams.
* Responsible for always delivering world‑class service.
What We Are Looking For
* Telecoms project delivery experience would be a benefit.
* Previous experience of provisioning in telecoms would be a benefit.
* A positive attitude with a can‑do approach to everything.
* Highly organised and structured individual.
* Previous use of CRM systems.
* Excellent time management and ability to multi‑task, dealing with large volumes of workload.
* Excellent communication skills both verbal and written.
Due to the nature of the role, the company is unable to offer sponsorship or relocation assistance. Candidates must already reside in the UK.
Benefits
* EMI Share Equity Scheme — own a slice of the Purple Pie.
* Day off for your birthday.
* Day off for life milestones such as weddings, moving house, child's first day at school, or religious holidays.
* Give back day to support your chosen charity.
* Savings on gym memberships, shopping and other discounts through Perkbox.
* Social events and team building opportunities.
* Opportunities for professional growth and development.
* 24/7 support line with confidential helpline plus 5 free counselling sessions per team member.
* Family first: time off for your child’s first school day and fun family events.
* Other perks such as time off for birthdays, weddings, moving and religious holidays.
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