We have an exciting opportunity to recruit a Scheme Manager in the Wirral on a part-time basis for a minimum of 6 months until at least the end of January 2026. This is a 20-hour per-week role, working 9am to 2pm across 4 days. Your new role
* Ensuring compliance with health & safety requirements and legislation, carrying out periodic checks and following up on audits
* Undertake resident welfare checks
* Assisting with voids, allocations lettings, viewings and signups
* Managing customer rent accounts including those in arrears and taking appropriate preventative arrears actions to minimise tenancy failure and maximise income
* Repairs and maintenance coordination - identifying issues, raising work orders and managing reactive repairs on site
* Creating and maintaining a positive environment for resident engagement, organising and facilitating activities and encouraging involvement
* Responding and managing cases of ASB and other tenancy breaches
* Assisting with benefit and tenancy related queries, providing advice and guidance, signposting where appropriate
* Responding to general enquiries, complaints and queries from customers, stakeholders and community members
What you'll need to succeed
1. Good knowledge and understanding of housing and tenancy management legislation and best practice, ideally having worked in Older...