Givenchy Account Manager - H Beauty Bristol
Position: Account Manager (Full Time, 37.5 hrs per week)
Location: H Beauty Bristol
Since its creation in 1957 by Hubert de Givenchy, the House of Givenchy has become renowned for refined designs enriched with a touch of fantasy. The Givenchy Fragrance Division was founded that same year, celebrating fragrance as the crowning touch of fashion and the most sensual expression of a woman’s personality. Its first fragrance, L’Interdit, was dedicated to Audrey Hepburn, and Parfums Givenchy continues to delight its clientele with products and quality service.
Mission
As an Account Manager for Parfums Givenchy, you are a brand ambassador and expert in makeup, skincare and fragrance. You will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your team, you ensure all clients receive a personalised luxury service. Through your passion for the brand you demonstrate an attitude befitting Parfums Givenchy at all times.
Job Responsibilities
Sales
* Set targets for all team members in line with company expectations.
* Proactively sell Parfums Givenchy products and provide a luxury standard of service to customers.
* Lead and coach your team to ensure all target goals are achieved or exceeded.
* Link and cross‑sell across product categories to increase average transaction value (ATV) and average transaction units (ATU).
Service
* Educate and train team members on the use and history of Parfums Givenchy products.
* Be knowledgeable about all products and propose personalised recommendations, confidently overcoming objections.
* Demonstrate products through flash make‑overs and explain benefits.
* Initiate contact with customers and welcome them at the counter and throughout traffic stopping.
Management
* Proactively manage all team members, identifying coaching and development opportunities and providing training and guidance.
* Manage stock levels in partnership with the Area Manager to ensure sufficient availability.
* Grow the business through events, appointments and return bookings.
* Complete all operational and administrative tasks competently.
General
* Participate in merchandise management in line with corporate guidelines.
* Adhere to all company procedures and policies outlined in the employee handbook.
* Build relationships with store management and follow all store policies.
* Carry out any additional duties as directed by management.
Qualifications
* Entrepreneurial spirit, constantly seeking opportunities to develop and grow your business.
* Organised: able to manage paperwork, team members, department and area manager demands.
* Tenacious: willing to go the extra mile to deliver the best luxury service.
* Self‑confident with strong selling skills, ability to engage customers and identify key items that suit their needs.
* Immaculately groomed and presented, embodying the elegance associated with Parfums Givenchy.
Additional Information
Reports to: Area Manager / Beauty Department Manager.
Internal: Counter team, Area Managers, Department store colleagues, Retail Managers, HR Departments.
Join Us
At LVMH, people make the difference in the art of crafting dreams. We value collective ambition, encouraging talents to push boundaries and champion a curious, audacious mindset. Our commitment to excellence is reflected in nurturing each individual with a growth mindset and development opportunities. We actively commit to positive impact through an inclusive environment that supports and gives back to our talented community.
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