Senior Data Analyst – Transport Infrastructure
Location: Polmadie, Glasgow (hybrid working at Polmadie office, 37.5 hour week, Monday to Friday)
We are looking for a Senior Data Analyst to support contract and divisional management teams, providing high‑quality data and insights that drive performance across Scotland and Northern Ireland accounts.
Key Responsibilities
* Support the creation of training materials and help operational managers use reporting tools and dashboards effectively.
* Produce performance and exception reports, including daily/weekly/monthly reporting aligned to contract targets.
* Conduct dynamic planning and develop reporting that improves logistics, planning and overall operational efficiency.
* Work with contract and digital teams to drive ongoing improvements and develop agreed objectives.
* Identify and liaise with local data owners to ensure accurate, timely and complete data capture across systems.
* Ensure all performance data is validated, formatted correctly and submitted on time to required stakeholders.
* Maintain standardised data formats compatible with the data lake and ensure system integrity.
* Create analytical reports combining sources such as Masternaut and timesheets to demonstrate productivity.
* Respond to ad hoc requests for performance‑related data and insight.
* Analyse KPIs to identify trends, issues and improvement opportunities, including benchmarking against similar contracts and industry standards.
* Collaborate with Group IT to enhance and automate data collection processes.
* Challenge data contributors where required to ensure accuracy and reliability.
* Prepare clear, insightful reports for senior managers with recommended actions.
* Capture and evaluate innovations and ideas from the business and promote a culture of fact‑based decision‑making, constructive challenge and collaboration.
What We’re Looking For
* Strong desire to support operational teams and improve efficiency across contracts.
* Advanced Excel skills and confidence working with data.
* Proficiency with the Microsoft Power Platform to create automations and dashboard reporting.
* Excellent communication and presentation skills, able to explain complex data clearly.
* Strong analytical, organisational and planning abilities.
* Willingness to embrace new technologies, including AI, to enhance processes.
* Ability to challenge data accuracy and review existing processes constructively.
* Demonstrated creativity, innovation, and a continuous improvement mindset.
* Collaboration skills with operational teams and influence decision‑makers through data‑driven insights.
* Capability of working independently and as part of a team to design and implement reporting solutions.
* Awareness of Health & Safety requirements.
* Knowledge of Highways Maintenance (advantageous).
* Relevant academic development or experience in a similar data or performance‑focused role (essential).
What We Offer
* Career development – exceptional development and progression plan.
* Pension – generous pension scheme with company contribution.
* Holiday – minimum 24 days holiday plus bank holidays.
* Flexible benefits – tailor benefits, additional annual leave, cycle2work scheme, charity giving, gym membership.
* Online voucher portal giving access to discounts from leading retailers, healthcare, free GP service, dental vouchers.
* Social value – 2 community involvement days each year and opportunities to support fundraising initiatives.
Salary and benefits package commensurate with experience.
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