Front Office Associate
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Lingfield Park Marriott Hotel & Country Club
We are looking for a professional, friendly, and enthusiastic Front Office Associate to join the team at Lingfield Park Marriott Hotel & Country Club.
As the first point of contact for our guests, you will play a key role in creating a welcoming and memorable experience from check-in through to departure. This is an exciting opportunity for someone who enjoys working in a fast-paced hospitality environment and takes pride in delivering exceptional customer service.
Main Responsibilities
1. Welcoming guests and delivering a high standard of customer service at all times
2. Managing guest check-ins and check-outs efficiently and professionally
3. Handling guest enquiries, requests, and complaints in a courteous manner
4. Processing reservations, payments, and daily reports accurately
5. Answering telephone calls and respondin...