Epicor ERP and IT Manager
The Role
This role is responsible for managing, supporting, evaluating, and improving our ERP systems, data, and processes (Epicor), as well as overseeing our IT hardware infrastructure in conjunction with our IT support partners and internal staff.
As an Epicor 10/Kinetic Developer (ERP), you will maintain, customize, and optimize the ERP system to meet our company's evolving needs. You will collaborate with all parties to improve workflows, create solutions, and ensure system integration.
Responsibilities
1. ERP / Epicor
* Provide subject matter expertise in Epicor, understanding its use in our business and identifying opportunities for efficiency and process improvements.
* Manage Epicor ERP daily to ensure optimal performance.
* Identify and resolve issues to deliver business benefits, acting as a functional expert for Epicor.
* Manage multiple ERP projects from business case to deployment, assessing and managing risks.
* Collaborate with third-party suppliers and Epicor support to facilitate project delivery and issue resolution.
* Plan and manage future improvements, customizations, and upgrades to Epicor.
* Provide Epicor training for employees.
1. IT Management (with support partners)
* Oversee IT support services to ensure high availability of IT services.
* Lead IT operational and strategic planning, fostering innovation and resource allocation.
* Ensure smooth daily operation of all IT systems and software.
Requirements
* Degree in computer science or equivalent with about 4 years of relevant experience, preferably in logistics, finance, or distribution.
* Good understanding of Epicor ERP, with experience as a Developer or Systems Analyst, and strong SQL skills.
* Proficiency in C#, SQL, SSRS, REST API, KPIs, development, integration, customization, dashboards, upgrades, and BPM/BAQ.
* Solid knowledge of ERP business processes including production, finance, warehousing, and supply chain.
* Experience in ERP maintenance, support, training, and project management.
* Experience working with ERP consultants and Epicor support.
* Optional experience with e-commerce integration, marketing, CRM, SharePoint, and Power BI.
* Strong project and stakeholder management skills.
* Excellent communication skills.
* Practical, strategic, and hands-on approach.
* Willingness to travel to Nottingham occasionally.
The Company
Integral Memory PLC is a long-established, fast-growing UK-based technology company with international offices. Our divisions include:
* Memory Division: Specializes in high-end gaming, military memory drives, and creative photography storage solutions.
* LED Lighting Division: Provides lighting solutions for industrial, retail, residential, smart buildings, and outdoor spaces, with products sold in over 50 countries.
Our products are trusted by large corporations, government, and educational institutions.
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