Installation Specialist – South
Department : Sales
Location : Field-based (travel across the South)
Reporting to : Sales Support Manager
About the Role
We're looking for a hands-on and customer-focused Installation Specialist to support the growth of the Rollover brand across the South area
This is a field-based, customer-facing role where you'll be responsible for installing, maintaining and repairing food-to-go equipment, as well as delivering professional training to customers on equipment use and food preparation.
This role is also a proven stepping stone into Sales — many of our Installation Specialists have successfully progressed into sales positions, making it a fantastic opportunity for anyone looking to build commercial experience and develop their career within Pilgrim's Europe.
You'll play a key role in ensuring our customers have a smooth, reliable experience — helping them get the most out of our products while representing the Rollover brand to the highest standards.
What You'll Be Doing
Work proactively with account teams to plan and complete customer installations
Install Rollover equipment to a high, consistent standard within agreed SLAs
Deliver clear, engaging training on equipment use and food preparation
Carry out a wide range of on-site equipment repairs and maintenance
Ensure all food safety and preparation procedures are clearly communicated
Complete job sheets, service logs and training records accurately
Maintain and update customer records using systems such as Repsly
Build strong relationships with customers and internal teams
Manage your own diary effectively across multiple locations
What Success Looks Like
High-quality, first-time-right installations
Strong customer feedback and engagement
Equipment uptime and reliability maintained
Accurate records and clear communication with account teams
Efficient planning and delivery across your territory
What We're Looking For
A confident, customer-focused individual who enjoys working face-to-face with clients
Comfortable working in a fast-paced, field-based environment
Strong problem-solving skills with a practical, hands-on approach
Self-motivated and proactive, with the ability to manage your own workload
Good communication skills and the ability to explain processes clearly
Positive attitude and strong ownership mindset
Experience in equipment installation, maintenance or food-to-go environments is advantageous but not essential.
Values & Behaviours
Ownership: Takes responsibility for delivering high standards and customer satisfaction
Determination: Finds solutions and gets the job done
Simplicity: Keeps things clear, practical and effective
Why Join Us?
Work in a varied, hands-on role with real independence
Be the face of a fast-growing, well-known brand
Build strong relationships with customers across your region
Develop practical skills in equipment, training and customer service
Join a supportive team within a leading food business
Ready to Get Started?
If you enjoy working on the road, solving problems and delivering great service to customers, this is a fantastic opportunity to build a rewarding, hands-on career.
Apply now and join us as an Installation Specialist – South, helping bring the Rollover brand to life across your region.
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