Overview
We are looking for an experienced Optical Assistant to join our amazing team in Lytham St Anne's for 5 days / 39.5 hours per week (Monday to Thursday and alternate Fridays and Saturdays). When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business focused on delivering obsessively great service to every client. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions.
Bayfields is passionate about the services we provide; you will be the first point of contact for visitors or callers, greeting clients and listening to their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on delivering excellent service at every step in the Bayfields Welcome, Discover, Delight client journey. You will have experience dispensing single focus lenses, multi-focal lenses and contact lenses, and strong IT, communication and listening skills to build relationships with your team and clients.
Base pay range
Optical Assistant, Lytham St Anne's, FY8 1RF
Salary up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course)
Responsibilities
* Greet customers warmly and provide excellent service.
* Assist customers in selecting suitable frames, lenses, and other optical products.
* Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
* Schedule appointments and manage bookings.
* Maintain product displays and ensure the store is tidy and presentable.
* Handle administrative tasks, including processing payments and orders.
What We’re Looking For
* Excellent customer service and communication skills.
* A keen interest in eye care and eyewear.
* Strong attention to detail and organizational abilities.
* The ability to work well in a team and independently.
* Previous experience in optical retail.
What We Offer
As an integral member of the Bayfields team, we provide an enjoyable professional working environment that is fun, open and committed to supporting you, your wellbeing and your professional development. This includes participating in our Front of House Development course, a journey through our Welcome, Discover, Delight client journey, an introduction to Contact Lenses and Eye Anatomy, and learning about spectacle frames and lenses. You will engage in workshops on optical screening equipment, basic repairs and adjustments, and gain exposure to the Audiology journey. There are opportunities to learn at Zeiss Offices in Birmingham with experts and to apply learning in a practical, supervised setting.
If you are an enthusiastic, customer-focused Optical Assistant and looking for a rewarding role, we would love to hear from you!
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Health Care Provider
* Sales
* Administrative
#J-18808-Ljbffr