Job Title: Foreign Exchange Bureau Manager
Client:
Hays Travel
Location:
Oswestry, United Kingdom
Job Category:
Consulting
EU work permit required:
Yes
Job Reference:
556456223a3c
Job Views:
6
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
We offer a competitive salary with unlimited bonus potential. In this role, you will be responsible for ensuring the profitability of the foreign exchange bureau, providing exceptional customer service, and managing day-to-day operations. You will drive business growth through social media, events, and maintaining customer relationships.
Key Responsibilities:
* Ensure profitability of the foreign exchange bureau
* Achieve foreign exchange targets and KPIs
* Convert Hays Travel customers to purchase foreign exchange
* Maximise individual and team sales
* Provide exceptional customer service
* Operate the bureau efficiently
* Increase exposure and develop new business leads
* Promote offers via social media to generate engagement and sales leads
* Monitor competition and manage rates and margins
* Maintain stock levels of foreign currency
* Ensure accurate cash reconciliation and banking
* Minimise risks and errors
* Support administrative duties and security of the bureau
* Participate in relevant training and adhere to company policies
* Support the team and contribute to a respectful work environment
Desired Competencies:
* Good accuracy and numerical skills
* Excellent organisational and administrative skills
* Effective communication and customer service experience
Preferred Experience:
* Passion for travel and tourism
* Problem-solving skills
* Team player mentality
* Strong organisational and time-management skills
This description reflects the key responsibilities and requirements for the role but is not exhaustive. All employees are expected to conform to company policies, including health and safety, and to treat everyone with dignity and respect.
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