We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.
PURPOSE OF THE ROLE
Enhance performance and drive improvement in the Logistics department through identifying gaps, coaching in real-time, designing effective training solutions, facilitating learning, and measuring training impact. Conduct regular observations of day-to-day processes within the Logistics department to identify performance gaps.
Key Responsibilities
* Utilize a blended learning approach to determine appropriate training solutions for closing identified gaps, incorporating methods such as coaching, on-the-job learning, and formal training sessions.
* Provide real-time coaching and structured feedback whenever possible to facilitate immediate improvement.
* Design and develop learning materials, including one-point lessons or quick fix routines, based on identified learning needs, ensuring their relevance to the target group and applying adult learning principles.
* Create a comprehensive training plan for the successful implementation of the blended learning solutions.
* Develop pre- and post-assessments as well as evaluation forms to measure the impact of capability initiatives and learning interventions using the Kirkpatrick model, specifically focusing on Level 1 (reactionaries) and Level 2 (knowledge shift).
* Manage logistical arrangements for learning interventions to ensure an effective learning environment.
* Facilitate learning in a clear, coherent, and structured manner to maximize comprehension and retention.
* Support and plan for change projects within the Logistics department to ensure the desired behavior change is achieved.
* Capture and record all training interventions and coaching sessions for future reference and evaluation purposes.
* Measure and report on the return on investment (ROI) for Level 1 and Level 2 evaluations, with Level 2 assessments specifically for formal interventions.
* Maintain an up-to-date learning plan, incorporating any necessary revisions or adjustments.
* Provide monthly reports on all conducted training sessions and planned future training initiatives.
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