Location: 2 days per week in Pwllheli, 1 day in Portmadog
Hours: 21 hours per week.
Salary: £14,576 per annum
Responsible to: Retail Assistant/Head of Retail
Contract: Permanent (Part-time)
Job reference: 2026-011
Closing date: 28 April 2026
About the role:
Join St David’s Hospice as a Shop Manager and help turn every purchase into vital care for local patients and families.
You'll take the lead in creating a welcoming, organised and vibrant shop environment, working with a brilliant team of volunteers and the Retail Support team to keep things running smoothly. Your creativity, people skills, and attention to detail will help maximise sales and raise awareness of the Hospice’s mission. If you love retail, enjoy working with people, and want a role with purpose, this could be the perfect fit.
We are looking for someone who will:
* Create attractive merchandising and window displays to drive sales.
* Oversee stock control and shop presentation.
* Lead, support and motivate a team of volunteers.
* Deliver excellent customer service at all times.
* Maintain health and safety standards and accurate admin records.
* Act as an ambassador for St David’s Hospice in the community.
To do the role you'll need:
* Previous retail experience and strong customer service skills.
* Confidence in managing, motivating and leading a team.
* Great organisational skills and attention to detail.
* A clean driving licence and your own car (you may be asked to cover other shops).
* Empathy for the Hospice’s work and alignment with our values.
What you'll get in return:
* Real job satisfaction – your work will directly help local people.
* A friendly, supportive team environment.
* 23 days holiday plus bank holidays (pro-rata), with the option to buy more.
* Discounts with partners like O2, Specsavers, and the Blue Light Card.
* Health Assured membership for you and your partner.
* Opportunities for training, development and personal growth.
If you’re ready to bring your retail skills to a role that truly matters, apply today and help us make every sale count.
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