To support vulnerable young people across Newport who have housing related support needs, including those who require support to establish and maintain a tenancy and those who are homeless.
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Main Duties
* Support people aged 16 - 25 across Newport who are affected by homelessness and struggling to find, secure or maintain appropriate accommodation
* Undertake assessments of need in accordance with the support assessment procedure and as directed by the Projects Manager.
* Undertake risk assessments and risk management plans, including safety planning in accordance with Llamau policy and procedure.
* Work within a multi-agency settings where possible (mainly Llamau projects), with travel across Newport
* Liaise with colleagues to provide timely, appropriate support.
* Work within the Housing Support Grant Gateway framework, liaising with staff as required for case management and allocation.
* Deliver support and assistance to each person in accordance with the ethos, values and policies of Llamau.
* Ensure that all appropriate actions are taken to prevent unnecessary tenancy breakdown.
* Ensure that all support notes are written up, signed and filed at the end of each session and that each file contains all relevant information on each individual as per Llamau policy. This is predominantly achieved through effective use of Newport’s and Llamau case management systems – Civica and Pan Connect, respectively
* Ensure that each person builds and sustains an informal community support network that can enable that person to live successfully within their community.
* Ensure liaison with relevant agencies that may be working with the individual, e.g. Social Services, Police etc. and ensure appropriate referrals are made to specialist or statutory agencies.
* To be part of the on-call rota that Llamau operate.
* Ensure that accurate monitoring is completed for each individual supported.
* Ensure case management systems are kept up to date at all times.