Job Description
Role: 2nd Line Support Technician
Location: Radcliffe, Manchester
Salary: £25,000 - £28,000
Are you looking to join one of the best MSPs in the UK that provide support within the Education sector? If so, this is the company for you! Their strong ethos on staff retention and development makes them a great place to work.
The company works exclusively within the education sector, supporting primary schools across the North West. They are looking to expand their Service Desk Team with an additional 2nd Line Support Technician at their Radcliffe office.
This position will be primarily office-based as part of the Service Desk Team. However, there may be occasions where you are required to visit a customer site to resolve issues that cannot be addressed remotely or to participate in project work and installations.
The MSP offers excellent training programs and facilities, and a close-knit team of engineers who are very supportive. You will be well looked after here.
Benefits:
* Childcare vouchers
* Bespoke system training and paid certifications
* Pension scheme
* Fuel expenses
* Perkbox scheme
Skills required:
* Full Driver's license
* Microsoft Windows and Server operating systems
* Veeam
* Microsoft Intune
* Office 365
* Sophos Enterprise
* Hyper-V / VMWare
* DBS Clearance
Responsibilities:
* Provide support remotely and face-to-face to teachers and pupils
* Support Windows Server, mobile devices, and network infrastructure
* Assist other technicians and collaborate within the team
* Guide schools to develop their IT networks
* Maintain a helpdesk, providing timely feedback to clients
This role is with a market leader in IT support for the education sector in the North West, offering excellent opportunities for progression. With a competitive salary and comprehensive training, I highly recommend applying if you meet the requirements.
If interested, please APPLY NOW or send your CV directly to Adam at Allegiance Technology.
Commutable from: Radcliffe, Bury, Manchester, Bolton, Heywood, Rochdale, Whitefield, Middleton, Prestwich, Swinton, Pendlebury, Salford, Eccles
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