Job overview
This is an exciting post and we are looking for an enthusiastic and knowledgeable nurse to lead our Clinical Navigation Team. They will work within the Emergency and Acute care division and be responsible for the prevention of admission and the early supported discharges from these areas.
The postholder will liaise closely with social and community colleagues, as well as utilising internal teams and resources to expedite the discharge process, linking in with the site team to aid patient flow.
The service is 8am - 8pm, 7 days a week, 365 days a year, with focus on the triaging of patients and holistically assessing their needs for safe discharge, with high need for effective communication.
This is a position which requires advanced levels of effective communication to make the service function, also relying on stakeholder intervention.
Main duties of the job
The post holder carries continuing responsibility for the assessment and delivery of care and information, for the patients on the navigation service. They are also accountable for resource management of the area including budgets, staffing, capacity and patient pathways, FFTs, quality and service improvement, in line with their line manager
Provide excellent standards of care and expertise, both in delivering direct patient care, or on giving advice to patients and relatives and facilitating an early discharge, or avoiding admission altogether
To supervise, manage and teach nursing and non-nursing staff, acting as an excellent clinical role model and team manager to ensure quality of care is delivered.
The post holder will have responsibility for the delivery and monitoring of high standards of care to all patients on the service in accordance with relevant evidence based professional practice and Trust policies and work within the trusts core values.
Working for our organisation
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job
Detailed job description and main responsibilities
Prevent avoidable admissions through early appropriate intervention and support discharge through holistic assessment of the patient and identify needs.
Communicate effectively with service users, relatives, social and health care services, community and hospital services and members of the Mult-Disciplinary team.
To receive and act on referrals direct from all areas within the acute and emergency settings, for assessment, agreed tests and management of patient's conditions.
To lead the team in supporting patients in their discharge, ensuring that it is safe and uncomplicated with ongoing referrals completed.
To lead the team in providing support, education and advice to patients within the integrated service, both in hospital and community setting, as appropriate, in order to maximise the benefits of their health and improve quality of life.
Partake in the monthly High Intensity User Multi-Disciplinary meetings to highlight and provide support for individuals meeting criteria attending the Emergency Department. Contribute to individualised care planning and review its effectiveness as part of a Multi-Disciplinary approach.
To work with relatives and external agencies, taking responsibility for ongoing management.
Please see detailed Job Description attached.
Person specification
Qualifications
Essential criteria
1. •Registered healthcare professional with current relevant registration
2. •Mentorship qualification
3. •Evidence of continuing clinical and professional development
Desirable criteria
4. •Relevant teaching certificate/qualification
Knowledge and experience
Essential criteria
5. •Experience at a Band 6 level in an acute care setting.
6. •Effective clinical leadership and experience in the management of change
7. •Experience of managing challenging situations to a positive outcome
Desirable criteria
8. •Experience of managing staff capability, conduct and sickness absence at the early stages
9. •Evidence of Multi-disciplinary team/cross boundary working
Communication skills
Essential criteria
10. •Excellent written and verbal communications skills
11. •Interpersonal skills
12. •High level of decision making skills
Desirable criteria
13. Counselling or coaching skills
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.