Overview
The Retail Security Officer role at Mitie Cleaning & Hygiene Services protects M&S stores and delivers outstanding customer service.
Location & Compensation
Location: M&S Battlefield, G42 9LF
Hourly Rate: £12.76
Hours: average 31.5 per week, Permanent
Shift Pattern: 4 on 4 off
Working Hours: Monday to Sunday 1300‑2200
Requirements
* 5 years trackable working history in the UK
* Experience: Security experience essential
* Certification: Valid SIA licence, company‑funded renewal available
* Skills: Excellent customer service and communication, energy and enthusiasm
Responsibilities
* Follow all policies and legal requirements
* Use technology for incident reporting and monitoring
* Review and improve assignment instructions
* Report hazards and remain vigilant
* Manage challenging situations with calm and professionalism
* Contact emergency services when needed
Benefits
* Save As You Earn salary finance scheme
* Share Incentive Plan and Mitie Matching Share Plan
* Cycle to Work and life assurance
* Childcare vouchers and high‑street discounts
* Virtual GP, mental wellbeing support
Application
Apply now to join our Mitie team. We welcome diversity and are committed to inclusive recruitment.
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