Job Ref: INT23955
Branch: Mercure Leeds Parkway
Location: Mercure Leeds Parkway, Leeds
Salary/Benefits: Extensive benefits, development opportunities and compensation package
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 26/09/2025
Closing date: 28/10/2025
We're looking to recruit an experience Operations Manager with first class experience in a Food and Beverage environment at Mercure, Leeds Parkway
Who are we?
Aimbridge Hospitality EMEA is part of the global Aimbridge Hospitality family. We're passionate about connecting great people to great experiences in exciting destinations, working with world-class brands such as Hilton, IHG, Accor, Marriott, and more. From the diversity of our people and locations to our "people first" approach, the Aimbridge experience is like no other.
What's in it for you?
As part of the Aimbridge team, you'll enjoy:
* Industry-leading training and leadership development opportunities
* Hotel discounts across our portfolio – staff rates and up to 50% off food beverage and spa
* Access to Stream – draw up to 40% of your pay as you earn and set automatic savings
* 24/7 Employee Assistance Programme for your wellbeing
* Uncapped incentives to reward your contributions
A day in the life of an Operations Manager…
As Operations Manager, you'll play a pivotal role in delivering exceptional guest experiences and driving operational excellence across all hotel departments. You'll:
* Implement and maintain standard operating procedures to ensure consistency and quality
* Oversee daily operations, stepping in for the General Manager when required
* Analyse guest feedback and lead action plans to enhance service delivery
* Collaborate with department heads to drive performance, recruitment, and team development
* Contribute to the hotel's strategic business plan and maximise revenue opportunities
What makes this role unique?
We're looking for an Operations Manager with strong Food Beverage expertise. You'll be the go-to leader for FB strategy, ensuring our bar, restaurant, and events deliver exceptional quality and profitability. From menu innovation to service standards, your experience will shape the guest dining experience and drive commercial success.
What do we need from you?
* Proven experience managing at Head of Department level within a hotel or hospitality venue – ideally with a major global brand
* Extensive Food Beverage leadership experience – from operational delivery to financial performance
* Strong leadership skills with the ability to inspire and develop high-performing teams
* Commercially astute, with a track record of driving revenue and controlling costs
* A passion for exceptional guest service and living our brand standards every day
At Aimbridge, we know our people are the heart of our business. We're committed to creating an inclusive environment where everyone has A Place to Grow.
So, if you're ready to take the next step in your career and make a real impact, click apply today – we'd love to welcome you to our team shaping the future of hospitality.
Few Leeds hotels can boast the same level of comfort and tranquillity as the Mercure Leeds Parkway hotel. Enjoy picturesque views of the Yorkshire countryside and engross yourself in 130 acres of beautiful parkland and formal gardens by the Golden Acre Park wildlife reserve. Inside you will find a mix of contemporary decor and 1930s glamour throughout the 118 rooms, while the Art Deco ballroom makes an elegant backdrop for weddings.
Relax and unwind at the Feel Good Health Club where guests can take a dip in the pool, relax in the sauna or steam room, or work up a sweat at the gym. Later, sample the international menu in The Brasserie, before grabbing a drink in the cosy Lounge Bar. Set on the outskirts of Leeds, the hotel provides guests a serene setting away from the busy city centre. Ideal for business events, the hotel has 16 dedicated meeting rooms capable of accomodating 225 people.
On the outskirts of Leeds, Leeds Bradford Airport is just five miles from the Mecure Leeds Parkway hotel. Discover the picturesque Golden Acre Park and nature reserve on our doorstep.