Customer Service Representative
We are looking for a customer-focused individual to join our team as a Customer Service Representative. In this role, you will provide excellent service to our customers, work closely with colleagues to achieve sales targets and maintain a high level of store standards.
About the Role
This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, is able to build strong relationships with customers and colleagues alike, and is passionate about delivering exceptional customer service.
* Key Responsibilities:
* Friendly and approachable attitude towards customers
* Provide assistance with purchases and resolve any issues that may arise
* Work collaboratively with colleagues to meet sales targets and achieve business objectives
* Maintain a clean and organized store environment
Requirements
To be successful in this role, you will need to possess excellent communication skills, be able to work well under pressure and have a positive attitude towards providing exceptional customer service.
* Essential Skills:
* Able to work effectively in a team environment
* Excellent communication and interpersonal skills
* Ability to work well under pressure and manage multiple tasks
* Punctual and reliable with a strong work ethic
Benefits
As a valued member of our team, you will enjoy a range of benefits including:
* Competitive Salary: £12.30 per hour
* Opportunities for Career Progression: We offer training and development opportunities to help you progress in your career
* Beneficial Working Hours: Varied shifts including early mornings, afternoons, evenings and weekends
* Discounts: 30% discount on all products in-store plus discounts on other brands
What We Offer
We offer a supportive and inclusive work environment where you can grow and develop your skills. Our team members enjoy a range of benefits including access to virtual healthcare services, pension scheme with employer contributions and cycle-to-work scheme.