Overview
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you'll become a champion of our stylish products, and influencer of the latest trends. We're seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You'll also actively collaborate with the team to implement effective merchandising strategies.
Responsibilities
* Dress and style mannequins to agreed standard each launch and throughout the season as required
* Deliver seasonal Window implementation
* Deliver “best in town” standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
* Work alongside Clothing & Home colleagues to ensure correct implementation of POS each season
* Serve our customers efficiently and brilliantly well – on the shop floor and at service points
* Utilise all digital tools and communication channels to do the job
* Share customer and colleague feedback to help us do things better
* Share knowledge and experience with colleagues to support others in building skill and confidence
* Own their own learning & development and proactively access digital learning solutions
* Know the daily sales targets, priorities, promotions & selling opportunities
* Have great product knowledge to sell and recommend our products and services
* Proactively engage with customers to understand their needs and make recommendations
* Understand store priorities and their part to play
* Complete tasks with pace and in line with SOPs
* Minimise cost and waste through good process practice
* Follow safe and legal working practices
Qualifications and Skills
* Technical Skills/Experience
* Comprehensive Styling skills which can be applied across in-store visual elements and windows
* Strong knowledge of Visual Merchandising principles
* Contributing to store sales and cost control
* Work across the store to get things done right first time within timescales
* Comprehensive knowledge of customer shopping channels
* Good level of product knowledge and services across the store
* Up to date knowledge of the commercial operation and brilliant basics
* Good level of digital capability and use of digital tools and applications
* Understand customer needs and spot selling opportunities
* Adapting to change
* Key Capabilities
* Understands how M&S operates, its strategy, future and the role they play
* Committed to delivering excellent work fast with great attention to detail
* Open to and acts on feedback, asking for this regularly
* Sets performance objectives for self in conjunction with line manager and in line with business plans
* Takes accountability for planning and managing own work efficiently to ensure objectives are met
* Is curious and asks questions to challenge the status quo
* Effective at communicating their intentions to others; ensures communication is clear and simple
* In control of their own reactions and considers how to share their perspective to create better team outcomes
* Copes well with change and work challenges and recovers quickly from its impact
* Builds positive relationships by being a good listener and getting to know people
Work Pattern
Week 1: Sunday 09:00 – 17:00; Monday 07:00 – 15:00; Wednesday 07:00 – 15:00; Thursday 07:00 – 15:00; Friday 07:00 – 15:00
Week 2: Monday 07:00 – 15:00; Tuesday 07:00 – 15:00; Thursday 07:00 – 15:00; Friday 07:00 – 15:00; Saturday 07:00 – 15:00
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Marketing and Sales
* Industries: Retail
Note: This description reflects the job responsibilities and requirements as listed. EEO statements or notices, if applicable, should be retained as required by law.
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