NMS Recruit are seeking an experienced Civils Coordinator for a thriving telecoms business. This is an office based role where you will be responsible for ensuring the smooth delivery of Civil Engineering activities in a timely and costs effective manner to deliver an excellent customer experience. Having the customer at the heart of what you do, you will develop effective relationships with suppliers to meet challenging time scales and be pragmatic enough to steer through complex issues to ensure circuits are handed over in a timely fashion. You will also keep customers and partners fully updated with order progress, with close attention to delivery timelines and highlighting issues that may jeopardise delivery.
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Responsibilities
Manage a workstack of connection installs that are currently awaiting civils
Manage Network extensions which require Civils / PIA amendments
Manage the contractor to ensure process is followed and PIA compliant including chasing SPO evidence
Drive customer connections whilst awaiting civils and contractor to find work arounds i.e., civils avoidance or re routes
Manage costs
Data tracking
Updating the customer and partners with progress
Proactive with permit checking - Street Manager
Identify and manage risks & issues to minimise the impact to customers
Work as part of a team to maintain a positive environment, building strong relationships across the business
Experience
2+ years experience in a Civils Coordinator/Administrator role
Analysis, organisation, and planning skills
Excellent communication skills (written and verbal)
Self-motivated and driven to meet service objectives and targets
Enthusiastic and highly motivated with an eye for detail
Able to liaise and interact effectively with management, technical teams, and customers
Flexible approach and able to manage varying workload
Team Player
Desirable Experience
Knowledge of GPON telecoms networks
Experience of Street Manager porta
Benefits
Up to £29,000 DOE
Hybrid working
Birthday and work anniversary off
25 days holiday plus bank holidays
Death in service
Additional benefits
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