Overview
Pay - £7.55 - £12.21 per hour.
Our store in Croydon is looking for a minimum of 20 hours per week Evening Sales Assistant. You will need to be fully flexible over the course of the week.
Here at Dunelm, our Sales Assistants are the foundation of our stores; a wonderful team of people at the heart of our business. With customer focus as the top priority, our Sales Assistants are the first point of contact for helping customers and ensuring they leave satisfied, encouraging repeat visits.
16-17 years old: £7.55
18+ years old: £12.21
Dunelm is committed to being a fully inclusive business that reflects our customers and locations. We value diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background, or education. We strive to create a workplace where everyone can succeed and have systems in place to support all colleagues. We seek candidates who share our values and embrace diversity.
What you'll be doing
The role involves being trained in all aspects of customer-facing store operations:
* Tills – Serving customers with purchases or returns, ensuring all items are complete and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products and providing excellent service to foster customer loyalty and a love for our products and team.
* Hosting – Using iPad systems to order products for delivery if customers can't find what they need. Training will be provided to offer a Made To Measure service for bespoke curtains and blinds, and styling departments like bedding displays to inspire customers.
* Stock and Delivery – A physical role involving some heavy lifting, focusing on merchandising, updating prices, maintaining store tidiness, receiving deliveries, stock checking, and replenishment, always considering customer needs.
What we'll look for in you
* Supportive and encouraging team player who helps create a welcoming work environment.
* Confident, sociable, and motivated to deliver memorable customer experiences in a growing retail environment.
* Willing to assist colleagues and contribute to team success by communicating effectively with store management.
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