Graduate/Entry-Level Customer Advisor Are you a bright, enthusiastic graduate (or entry‑level candidate) looking to kick‑start your career in a fast‑paced role where every day is different? Do you love helping people, solving problems, and keeping things running smoothly? If so, this is a brilliant opportunity to join a friendly, close‑knit Utilities team where excellent customer service is at the heart of everything we do. We’re looking for someone switched‑on, proactive, and eager to learn, someone who enjoys juggling multiple tasks and building genuine rapport with customers and suppliers. If you’re naturally curious, confident, organised, and thrive in busy environments, we’d love to meet you. What You’ll Be Doing * Managing and resolving a wide range of utility‑related customer queries within agreed timeframes * Handling varied enquiries (including more complex issues) with professionalism and a strong customer‑first mindset * Coordinating tenancy changes and ensuring supplier records are updated accurately * Building great working relationships with utility suppliers and internal teams * Checking contract details, reviewing invoices, and ensuring all information is accurate * Processing contract terminations and following up on supplier objections * Keeping up‑to‑date with industry changes and sharing relevant upd...