Role: Business Analyst- (Medical Law Services) Location- We are predominantly based in the North West of England, with offices in Manchester, Liverpool, Leeds, Bolton & Southport, as well as a team in Cambridge. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices. This role will be hybrid with in-office coworking, minimum 1-2 times every 2 weeks in either the Southport, Manchester or Liverpool office. Join Medical Law Services as a Business Analyst! Are you ready to play a pivotal role in shaping the future of our business? As Business Analyst you will be supporting our Transformation team in making Medical Law Services better at the maximum possible pace and supercharging business growth. The Business Analyst will contribute to this vision by performing insightful analysis of facts and data to deepen our understanding of business problems and identify exciting opportunities for improvement in our processes. They will engage key stakeholders across the business to understand, challenge and prioritise the change requirements that matter most to people and use this insight to drive the generation and implementation of solutions that maximise the rate of positive impact delivered Be part of our growth story—apply today! In return Medical Law Service can offer: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5 th, 7 th, and 9 th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards for winning nominees Main Responsibilities : Undertake targeted analysis of business performance in line with current needs and priorities to uncover improvement potential (e.g., data analysis, KPI setup, ‘as is’ process maps). Engage key stakeholders to capture, challenge and prioritise change requirements in order to devise elegant improvement solutions that maximise impact delivered. Take end-to-end ownership for defining the plan and milestones needed to take a change from a solution concept through to full implementation. Track and drive the implementation of changes at pace, focussing on the outcome and measurable impact needed. Build a positive culture of change within Medical Law Services by getting people excited about improvement potential and communicating outcomes of change initiatives thoughtfully and proactively. Work with people leaders to integrate operational improvements into standard ways of working (e.g.SOP development, training in ‘to be’ process maps, problem solving, visual management) Essential Skills and Experience: 2.1 Bachelor's degree, ideally in a STEM-related subject Strong numerical and analytical skills Confident data analysis in Excel to generate insight, knowledge of SQL desirable but not required Excellent problem solving ability, carefully mapping the current state before developing a solution Evidence of leading and managing change in people-based processes, including effective management of relationships with stakeholders at all levels in an organisation UK based and full right to work in the UK Willingness to travel to Manchester, Southport or Liverpool for 1-2 days every 2 weeks We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. Medical Law Service is an inclusive employer with a diverse work force, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.