Job Description
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Housing Officer – Barnet3 Month Temp to Perm£27.56 LTD per hourService Care Solutions are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team in Barnet on a 3-month temporary contract with the opportunity to become permanent.This is an excellent opportunity for a housing professional who enjoys being visible in their patch, building strong relationships with residents, and delivering a high-quality neighbourhood and tenancy management service.The RoleYou will be responsible for managing a defined patch, acting as the key point of contact for residents and ensuring estates are safe, well maintained and communities are places people are proud to live.Key Responsibilities
* Manage a caseload of properties within a designated area
* Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits
* Investigate and resolve anti-social behaviour and neighbour disputes
* Manage tenancy issues including breaches, sustainment and tenancy enforcement
* Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns
* Handle complaints and complex resident enquiries through to resolution
* Work with vulnerable residents, identifying support needs and making appropriate referrals
* Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents
* Ensure compliance with health and safety requirements including FRA actions and estate risks
* Contribute to service charge communication and resident engagement where required
Housing OfficerRequirements
* Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role
* Strong knowledge of tenancy management and ASB casework
* Experience carrying out estate inspections and managing xsngvjr contractors
* Excellent communication, investigation and problem-solving skills
* Ability to manage a busy caseload and work independently
* Housing sector experience is essential
Housing Officer Contract Details
* Location: Barnet
* Contract: 3 months temp to perm
* Rate: £27.56 LTD per hour
* Full time
If you are an experienced Housing professional looking for a role with long-term potential, this is a great opportunity to secure a permanent position with a well-established organisation.For more information or to apply, please contact: George Westhead Service Care Solutions