SUMMARY OF FUNCTIONS
The Medical Assistant will be responsible for assisting the administrative and clinical duties at Northshore Medical & Aesthetics Center. They are responsible for:
1.
Obtaining patient records and test results;
2.
Coordinating daily administrative tasks;
3.
Proactively preparing treatment rooms for physicians;
4.
Assisting physicians during medical procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Works under the supervision of the Medical Practitioner and Practice Administrator
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Welcome patients by greeting them in person or on the telephone
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Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
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Prepare patients for the health care visit by directing and/or accompanying them to the examining room
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Perform preliminary physical tests; take blood pressure, weight, pulse, height, and temperature; report patient history summary
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Conduct pre-visit planning for all patient due into the practice prior to their scheduled appointment
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Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
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Counsel patients by transmitting physician's orders and questions about any medical history
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Educate patients by providing medication and diet information and instructions; answering questions based on the physician’s directive
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Schedule diagnostic and surgery appointments by making arrangements with the applicable center, verifying times with patients and preparing charts, pre-admission and consent forms
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Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations; take appropriate action if standards are not met.
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Keep supplies ready by inventorying stock, placing orders, verifying receipt
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Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs
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Complete records by recording patient examination, treatment, and test results
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Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
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Collection of specimens as directed
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Assist Medical Practitioners in emergency management of patients.
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Contribute to new ideas to improve patient care
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Arrange patient appointments as deemed necessary
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Act as a support and share good practices and health and safety standards with other Medical Assistants.
ORGANIZATIONAL RELATIONSHIPS
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Direct Report: Practice Manager
QUALIFICATIONS AND SKILLS
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College education, high school diploma, or equivalent; Medical Assistant Certification preferred.
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Minimum of one year experience in an outpatient medical clinic or hospital, medical office setting
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An understanding of patient care, medical terminology, coding procedures, reference tools and appropriate clinical pharmacology within the medical assistant scope of practice
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Excellent interpersonal, organizational and customer service skills and proactive.
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Familiarity with electronic medical healthcare record systems.
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